Conflict Management

The word conflict carries from the Latin roof. Con – which mean “together” and Filigree – which means “to strike”

Basically may refer to

  • Difference or Disagreement
  • ill well

Basically may refer to

  • Difference or Disagreement
  • ill well

There are usually 4 types of issues in the conflict.

  • Control over resources
  • Preference Ritter
  • Differences in values
  • Differences in Beliefs

Reacting to Conflict

  • High Importance: If the conflict is with someone of high importance Customer/ Co-worker/ Spouse of a friend. You may choose to negotiate so that you solve the problem. All the while keeping the relationship positive.
  • Low Importance: If the relationship is with someone of little importance to you may choose to continue meeting your own goals even if it means that this person may not choose to be your friend.
  • Managing Conflict: Different types of personalities manage conflict differently.

Analyzing your own self

The effects of stress are closely linked to individual personality –the same level of stress affects different people in different ways and each person has different ways of coping. Recognize yourself as a personality type and try to understand your own self and others.

Confronting Personalities:

These value their own goals and goals of others. They see conflict as an opportunity to improve a relationship. They manage conflict by first identifying that conflict is a problem and there seeking a solution to satisfy both parties.

Resolving the Conflict

  • Identifying that the conflict is a problem to be so had
  • Use “I” settlements needs defining the problems and encourage everyone to do the same.
  • Consider and understand all points of view.
  • Generator Possible section to the problem in hand.
  • Work out the most practical and workable solution
  • Implement the solution Take Decision and set deadlines
  • Evaluate the effectiveness of your solution takes feedback from various team members.